DOCUMENT REQUEST FROM SHIPPING CARRIERUpdated a year ago

For international shipping, different countries have their own rules for customs clearance. You'll need to give DHL any documents they ask for to help clear customs when requested.

Keep in mind that if you don't send the documents on time, your package might be discarded (thrown away), and you won't be able to get a refund.

It's important to follow your country's customs rules. We cannot be held responsible for failed deliveries resulting from customer negligence.